This learning session will outline Why companies typically use SLA’s, the three most common reasons SLA’s fail to drive the performance the customer is looking for, the three best practices for using SLA’s to drive supplier performance, and then I offer you a stretch goal of your own.
This podcast is based from The Contract Professional's Playbook eLearning Program, if you would like to learn more about The Contract Professional’s Playbook and eLearning Program follow the link below. https://jeanettenyden.simplero.com/